We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Be sure to leave your correct address, zip code, mobile phone number (not a landline phone number), and the recipient's name (must be 2 or more words, not shorthand).
Shipping time depends on destination and courier. The following is the estimated shipping time.
|United States||5-7 Business days|
|Canada, Europe||5-10 Business days|
|Australia, New Zealand||5-10 Business days|
|Korea, Japan||3-5 Business days|
|All other Countries||7-14 Business days|
Please note that the shipping time doesn’t include 2-5 days processing time.
After shipping，you will receive an email with your tracking number once your order ships. If you haven’t received tracking info within 7 days, please contact us.
When the courier is being delivered, please pay attention to the tracking information and receive the package in time, otherwise the courier will be returned or destroyed.
Customers from EU countries should note that if you receive a message asking you to clear customs, please be sure to complete the customs clearance procedures, otherwise the goods will be returned or destroyed.
Buyers are required to pay customs duties. We ship free of charge but do not pay customs duties.
If there is a problem, we will contact you by mail, please plesae add
email@example.com to your address book.
There are no sensitive information on your package, don’t worry about privacy issues.
We have local warehouses in US/UK/DE/RU/JP/CA and prioritise delivery to these warehouses in conjunction with the location of the order.
Our production base is in South East Asia, so if your order is a new product, it will be shipped after it has been produced and you will receive a brighter item